Privacy Policy

When you send an enquiry through this site, we store:

• Your name and email address
• Your research area and manuscript stage
• Any target journal or publisher you mention
• The kinds of support you selected
• Anything you write in the message field
• Your consent, and the date and time of submission

If we go on to work together, we also handle the manuscript and related files you choose to share with us.

• To reply to your enquiry and assess how we can help
• To deliver the support you have agreed to
• To keep a record of consent and correspondence

We do not sell your information, and we do not use enquiry details for unrelated marketing.

Unpublished research is treated as confidential. It is shared only with the people working on your engagement, and never provided to journals, publishers or third parties to influence an editorial outcome.

Enquiry details are stored in our managed cloud database and are accessible only to our team. Email correspondence is held in our business email system. We use reputable infrastructure providers, which may process data outside your country.

Enquiries are kept while they are relevant to a possible or active engagement, and then for a reasonable period as a business record. You can ask us to delete your enquiry at any time.

• Ask what enquiry information we hold about you
• Ask us to correct anything inaccurate
• Ask us to delete your enquiry and stop contacting you
• Withdraw consent for future contact at any time

Send any of these requests through our contact form and we will action them.

This site does not use advertising cookies or third-party tracking. If we add analytics in future, this page will be updated first.

We will update this page as the platform develops. The version shown here is the version that applies.